Comments for Eagle Experience

Comment on your story by Carrie Brown

Carrie Brown — Mon, 14 Nov 2011 20:42:20 +0000

Richard, we appreciate hearing your concerns and apologize for your experience.

Comment on Simple steps for financial safety by Carrie Brown

Carrie Brown — Mon, 14 Nov 2011 16:47:18 +0000

Cheryl, thank you for sharing your concern with us. However, due to privacy regulations we are unable to discuss your loan online, so our Vice President Regional Mortgage Sales Manager, Tami Coates, will be calling to talk with you about the best options that are available for you. We value your relationship with us and want to make sure your questions are addressed.

Comment on Simple steps for financial safety by Cheryl Pannasch.

Cheryl Pannasch. — Fri, 21 Oct 2011 19:39:37 +0000

I have a loan with your bank. When signing the mortgage, I trusted the loan officer she’d get me a fixed rate mortgage. I’ve been in the office to talk to her and she told me she would help me fix what’s wrong on the mortgage, but it never happened and I signed the papers.

Comment on your story by RICHARD VINCENT

RICHARD VINCENT — Fri, 14 Oct 2011 20:47:35 +0000

I’ve had a checking account with Mason Independent Bank for years. I am retired with social security and pension. I had two really bad experiences with Independent Bank! The first when I applied for a home loan. I gave them all their documents needed. They would call me and say: “It looks OK but we need a little more info.” That went on for a month! Finally they said that the underwriters could not approve. The second occurred when I applied for an equity loan. Again, I jumped through all the hoops, giving them all the personal info. Again they said and I quote,” we have to study the information because we normally don’t give out equity loans! Saying: Once burnt shame on you! Twice burnt, shame on me! I pulled my checking account that very day! I would advise doing business with this bank!

Comment on your story by Ken Dahlke

Ken Dahlke — Wed, 05 Oct 2011 19:29:22 +0000

I do not know how to begin telling all my business associates about Independent Bank. I was using a credit union for my business account and from the same day I opened it I had nothing but problems. Had hidden charges every where on my statement and deposit conflicts, merchant account problems and bank statements always late. I switched to the Independent Bank in my town and it was the best business decision I have made. Zero problems, people that treat you like a real customer, they all know me by name! 10 years with the credit union and they NEVER knew my name just my account number. Thank you Independent Bank for my new and welcomed home.

Comment on How to maximize your bank’s IT strategy by Randy Roth

Randy Roth — Tue, 05 Apr 2011 00:45:54 +0000

Nice interview…

Comment on Financial literacy is fun for kids, communities and associates! by Dena Henard

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Comment on Financial literacy is fun for kids, communities and associates! by Milissa Calonsag

Milissa Calonsag — Thu, 09 Dec 2010 15:44:37 +0000

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Comment on New regulatory changes will impact customers on August 15 by maria andros

maria andros — Wed, 08 Dec 2010 10:26:07 +0000

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Comment on Building small business relationships by x-ray technician

x-ray technician — Tue, 07 Dec 2010 19:29:32 +0000

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